We will retain your personal data in accordance with our Data Retention Policy only for as long as necessary for the purposes for which it was collected; as required by law, and for the exercise and defence of legal claims that may be brought by or against us.
We will retain personal data about job applicant candidates for no more than one year.
Disclosure of your information
We may disclose your personal data to:
- A third party who provides a service to us (including cloud service providers and payment processors (eg, payment gateway providers)).
- A third party where we are under a duty to disclose or share your personal data in order to comply with any legal obligation or court order, such as to An Garda Siochana.
- A prospective seller or buyer of any of our assets or business.
- A third party where it is necessary to protect the vital interests of the data subject or another natural person.
- A third party who tenders to us or provides services or goods to us, affiliates, including but not limited to Booking.com, Expedia.com, Hotels.com and/or other online travel agencies (“OTAs”).
- A third party who we partner with to organise or sponsor events.
- Subsidiaries and business partners.
Non EEA countries may not provide an adequate level of protection in relation to processing your personal data. To the limited extent that it is necessary to transfer personal data outside of the EEA, we will ensure appropriate safeguards are in place to protect the privacy and integrity of such personal data, including standard contractual clauses under Article 46.2 of the GDPR or an adequacy decision under Article 45 for the GDPR. This occurs typically through use of cloud solutions for web hosting, email hosting or proprietary soft-ware solutions delivered to us through the Cloud. We do not however authorise any third party to use your personal data for their own purposes. Please contact us if you wish to obtain information concerning such safeguards (see Contact Us below).
Links to other websites
Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies, and we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.
Your rights
You have the right to request access to, rectification, or erasure of your personal data, or restriction of processing or object to processing of your personal data, as well as the right to data portability. In each case, these rights are subject to restrictions as laid down by law. The following is a summary of your rights:
- The right of access enables you to receive a copy of your personal data
- The right to rectification enables you to correct any inaccurate or incomplete personal data we hold about you
- The right to erasure enables you to ask us to delete your personal data in certain circumstances
- The right to restrict processing enables you to ask us to halt the processing of your personal data in certain circumstances
- The right to object enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party)
- The right to data portability enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible.
You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR. In Ireland, this is the Data Protection Commission.
You also have the right to withdraw your consent to our processing of your personal data at any time (without affecting the lawfulness of processing based on consent before its withdrawal), in circumstances where we rely on this legal basis to process your data. If you do not want to receive marketing and promotional emails from us, you may click on the “unsubscribe” link in the email to unsubscribe and opt-out of marketing email communications. Alternatively, to the extent that applicable law requires your prior opt-in consent to receive marketing and promotional emails, you can choose not to opt-in. Please note that even if you opt-out of receiving marketing communications from us, we may need to send you service-related communications, such as confirmations of any future reservations you make.
If you wish to exercise any of these rights, please contact us (see Contact Us below). We will respond to your request within one month. That period may be extended by two further months where necessary, taking into account the complexity and number of requests. We will inform you of any such extension within one month of receipt of your request. We may require proof of identification to verify your request. We have the right to refuse your request where there is a basis to do so in law, or if it is manifestly unfounded or excessive.
In limited circumstances (such as our use of social media), we may act as a joint controller with another party. In such circumstances, upon your request to exercise any of the above rights we will advise you if there is another controller who you should contact. Please note that any other joint controller will also have its own privacy policy.
Security and where we store your personal data
We are committed to protecting the security of your personal data. We use a variety of technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. Any transmission of personal data is at your own risk. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation. We will continue to revise policies and implement additional security features as new technologies become available.
Changes to this Privacy Statement
We reserve the right to change this Privacy Statement from time to time at our sole discretion. If we make any changes, we will post those changes here and update the “Last Updated” date at the bottom of this Privacy Statement. However, if we make material changes to this Privacy Statement, we will notify you by means of a prominent notice on the website prior to the change becoming effective. Please review this Privacy Statement periodically for updates.
Contact Us
Questions, comments, requests and complaints regarding this Privacy Statement and the personal data we hold are welcome, and should be addressed to [email protected] or sent in writing to:
Data Protection Officer: William Burke
Calusade Hotels Ireland Limited
Inner Relief Road,
Marches Upper,
Dundalk,
Louth,
A91 EF88, Ireland
All requests will be dealt with promptly and efficiently.
Last Updated: October 2026